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  1. Replies
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    Hi Can you please create a test account for us...

    Hi
    Can you please create a test account for us to test your camera with our app? Please contact our support team at http://camviewer.mobi/contact.php . we will be able to provide step by step...
  2. Hi About your problem, Can you please create a...

    Hi
    About your problem, Can you please create a test account for us to test your camera with our app ? Please contact our support team at http://camviewer.mobi/contact.php and we will provide step by...
  3. PTZ and preset buttons are missing - How do I do in-app update ?

    - Please follow the steps below:
    - On the matrix view screen, tap on the screen to show buttons
    - click Config button
    - Scroll to the bottom, and click “Check for Updates”.
  4. I can only see my cameras when I am inside. How do I configure port-forwarding?

    You are currently viewing your camera inside your home network . For you to see your camera from the outside, you must configure port-forwarding. Port-forwarding allows your cameras to be visible...
  5. I am new . Can you show my how to use this app ?

    First, you need to add your camera into the program (here). Once your camera is added, you can view your camera on screen. You can adjust 2 or 4 cameras view mode.

    Control camera (pan/tilt left,...
  6. I want to view 1, 2 or 4 cameras at the same time.

    Please follow these steps

    View 1 camera: just double tap on the camera you want to view (this camera is in the 2 or 4 cameras view mode).

    View 2 or 4 cameras: in Settings, you can choose...
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    How do I edit or delete my cameras ?

    Please follow these steps

    You can edit or delete camera in Camera List. Select camera you want to edit or delete, then select an option.

    You can also edit camera directly from matrix view...
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    How do I invert video and/or PTZ controls ?

    Please follow these steps

    Go to add or edit camera, tap on the Options button located at the top left of the screen, near Cancel button. In here, choose any option and tap Ok button. Then tap Save...
  9. I do not know my camera's brand . How do I find out the camera's model ?

    Please follow the following steps to scan for your camera models .

    In the Settings, tap on the Scan Camera button and type in URL, PORT, USERNAME,and PASSWORD of your camera. Then tap on Start...
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    How do I add new cameras ?

    Please follow the following steps to add cameras to your app.

    First, click + and select "Add New Camera"
    Select a your camera's model on the list and enter name, URL (or ip address), port number,...
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